Privacy Policy

1. Information We Collect

Information You Provide

Depending on how you use the Site, you may provide:

• Your name, email address, telephone number, and billing or shipping address;
• Account details, such as a username and password;
• Order and pre-order information, including products purchased, quantities, order notes, delivery details, and transaction history;
• Communications you send to us, including customer-service questions, refund or return requests, and other correspondence; and
• Marketing preferences if you choose to subscribe to promotional communications.

Payment and Transaction Information

Payments are processed through Stripe. When you make a purchase, payment information is transmitted to and processed by Stripe. We may receive and retain transaction details such as the payment status, transaction ID, payment method type, and limited card information such as the card brand and last four digits. We do not intentionally store your complete payment-card number or card security code on our own website servers.

Information Collected Automatically

When you visit or use the Site, we and our service providers may automatically collect technical and usage information, including:

• IP address and approximate geographic area;
• Browser type, device type, operating system, and language settings;
• Pages viewed, links selected, referring pages, dates and times of visits, and other interactions with the Site;
• Cookie identifiers, session identifiers, and similar online identifiers; and
• Checkout-related technical information used for security, fraud prevention, and order processing.

2. How We Use Your Information

We may use information collected through the Site to:

• Process payments and complete purchases and pre-orders;
• Fulfill, package, ship, and track orders;
• Send order confirmations, shipping notices, account messages, and other service-related communications;
• Create and maintain customer accounts;
• Respond to questions and provide customer support;
• Prevent fraud, protect the Site, and troubleshoot technical problems;
• Measure Site traffic and understand how visitors use the Site;
• Improve the Site, store experience, products, and services;
• Send marketing communications when you have requested or consented to them; and
• Maintain appropriate business, tax, accounting, and legal records and comply with applicable law.

3. Cookies and Similar Technologies

The Site uses cookies and similar technologies. Cookies are small data files stored on your device that help websites operate, remember choices, maintain shopping sessions, and measure activity.

Essential Store Cookies

WordPress and WooCommerce may use cookies that are necessary to maintain your cart, remember checkout progress, keep you signed in, protect forms, and provide account and store functions. Blocking these cookies may prevent the cart, checkout, account, or other parts of the Site from working properly.

Stripe Payment Technologies

Stripe may use cookies or similar technologies when providing payment, security, fraud-prevention, digital receipt, wallet, or other buyer features. Stripe's processing is governed by its applicable privacy notices.

Google Analytics

We use Google Analytics to understand how visitors find and interact with the Site. Google Analytics may collect information such as pages viewed, events and navigation activity, referring sources, browser and device information, approximate geographic information, session information, and identifiers stored in cookies. Google Analytics 4 may receive an IP address while processing a visit, but Google states that it does not log or store individual IP addresses in Google Analytics.

Learn more about Google Analytics privacy safeguards and review the Google Privacy Policy. You can also use the Google Analytics Opt-out Browser Add-on.

Your Cookie Choices

You can control or delete cookies through your browser settings and, where available, through the Site's cookie-preference tool. Your browser settings may also allow you to block cookies or alert you before a cookie is stored. Disabling essential cookies may affect Site functionality.

4. How We Disclose Information

We do not sell or rent your personal information. We may disclose information only as reasonably necessary to operate the Site and our business, including to:

• Stripe, to process payments, help prevent fraud, and provide related payment services;
• Website and e-commerce providers, including hosting, WordPress, WooCommerce, security, backup, and technical-support services;
• Shipping and fulfillment providers, to package, deliver, and track purchases;
• Google Analytics, to measure and analyze Site use;
• Professional advisers, such as accountants, attorneys, insurers, and auditors, when reasonably necessary; and
• Government authorities or other parties, when required by law or reasonably necessary to protect our rights, users, transactions, or the security of the Site.

We may also disclose information as part of a merger, sale, financing, reorganization, or transfer of all or part of our business, subject to appropriate confidentiality protections and applicable law.

5. Stripe Payment Processing

Stripe processes payment information on our behalf and may also process certain customer and transaction information for payment processing, security, fraud prevention, compliance, and related services. Stripe's handling of your information is governed by its own terms and privacy notices. For more information, please review Stripe's Privacy Policy.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, maintain accounts, provide customer service, prevent fraud, resolve disputes, enforce agreements, and meet tax, accounting, payment, recordkeeping, and other legal obligations. Retention periods vary according to the type of information and why it was collected.

If you request deletion, some order or transaction information may be retained when required or permitted for legal, tax, accounting, fraud-prevention, chargeback, warranty, or security purposes. Google Analytics information is retained according to the retention settings configured in our Analytics account.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information associated with the Site. However, no method of internet transmission, payment processing, or electronic storage can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential and for notifying us if you suspect unauthorized use of your account.

8. Your Privacy Choices and Rights

Account Information

If you create an account, you may review or update certain account information through the My Account area. You may also contact us to request access to, correction of, or deletion of personal information associated with your account.

Marketing Communications

You may unsubscribe from promotional emails at any time by using the unsubscribe link in the message or by contacting us. You may still receive non-promotional communications relating to orders, payments, shipments, security, or your account.

Privacy Requests

Depending on where you live, applicable law may give you rights to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or restrict certain processing. We may need to verify your identity before completing a request. These rights may be subject to exceptions, including when information must be retained for legal or transaction-recordkeeping purposes.

We will not discriminate against you for exercising a privacy right provided by applicable law. Requests may be submitted using the contact information below.

9. Children's Privacy

The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information through the Site, please contact us so that we can review and, when appropriate, delete it.

10. Third-Party Links and Content

The Site may link to or display content from websites and services operated by third parties. Those services may collect information independently and are governed by their own privacy policies. We are not responsible for the privacy, security, or content practices of third-party websites or services.

11. International Visitors

The Site and our business operations are based in the United States. If you access the Site from another country, your information may be processed in the United States or other locations where our service providers operate. Privacy and data-protection laws in those locations may differ from those in your country.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in the Site, our services, our providers, or applicable requirements. The revised policy will be posted on this page with an updated "Last updated" date. Changes become effective when posted unless otherwise stated.

13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact us: